The brief Version: if you are searching for a distinctive engagement ring or unique wedding gift, Leibish & Co. has a sturdy stock of high-quality, colourful, and conflict-free diamonds and gemstones. The family-run business is running online since 1998 with a personal touch that has had made perform business the world over. Leibish & Co. allows you purchase loose rocks or to use its no-cost “Design your personal” instrument to carry your own ideal little bit of precious jewelry your. With years of experience and good workmanship under the belt, Leibish & Co. is found on the verge of increasing their supply to watches and various other add-ons.
When Leibish Polnauer founded 1st web diamond business in 1998, it got nearly a complete day to upload just one image and explanation to their website â but he was a visionary exactly who noticed prospective during the fledgling arena of e-commerce. “When he views the possibility in a concept, he’ll fit everything in in his power to progress along with it,” mentioned Benji Margolese, Director of material promotional for Leibish & Co.
Leibish produced an effective, family-run process with his spouse and kids serving in management opportunities. They will have cultivated a successful web based business with practices found throughout the world. Leibish & Co. is actually a leader in special coloured expensive diamonds and gems being hard to find in other places. The diamonds may also be conflict-free, basically an important factor for most customers.
“individuals reach united states because they search some thing somewhat various, anything a bit more unique than the rest of us has actually,” Benji stated.
While Leibish & Co. offers top-notch traditional expensive diamonds, the firm focuses primarily on colourful, unique jewellery. Whenever requested exactly why the business has actually these types of a high client return price, Benji quickly pinpoints the main reason.
“It really is a combination of exceptional items, fantastic service, and precious jewelry created on the highest quantities of excellence,” he mentioned. “The jewellery we make just isn’t your everyday, mass-produced types of item. Each piece is actually tailor-made to perfectly suit the diamond or gem stone opted for from the client.”
Children Affair With Personal Service
Leibish & Co. is actually a genuine household company, with Leibish’s family unit members playing crucial functions into the company.
Leibish functions as creator and chairman associated with organization, while his spouse, Rosi, is the business’ Events management. Their eldest daughter, Chavi, serves as top honors Jewelry Designer â and that is a massive duty since custom precious jewelry accocunts for significantly more than 50percent of this organizations company, Benji said.
Leibish’s oldest son, Yossi, is the CEO of Leibish & Co. Another boy, Shmulik, who’s a graduate of this Gemological Institute of The united states, could be the fundamental Diamond Buyer the organization. “Shmulik is actually, frankly, certainly one of many gifted shade diamond experts in the industry,” Benji mentioned.
Leibish’s son Itzik could be the businesses COO and runs their ny workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, is the organization’s CFO.
“among the longtime members of the team, i will let you know that, however, there is not any relationship, they give consideration to me, as well as others, section of their family,” Benji stated. “each of us bring our very own expertise towards the business, but come together to consistently develop the business.”
Customers are also handled like family members at Leibish & Co., where business invests energy into personal service and income. “if you’ve ever managed one particular broker, for instance, this is the same individual could usually handle, whatever you may be phoning or composing within,” Benji said. “we do not have confidence in driving consumers to different divisions if they have a concern or particular problem they want to deal with.”
Clients result from all around the World
Leibish features multiple different sorts of customers: there are consumers, which mostly store through web site, merchants, and people into the trade company, which typically look at the organizations main practices in ny, Israel, and Hong-Kong.
Many Leibish & Co.’s clients are from the usa. Their next most widely used market is actually Canada, followed by the United Kingdom, Australia, Hong-Kong, and remainder of European countries.
Customers at each level of existence shop at Leibish & Co., though the majority are between the years of 35 and 54, Benji said. In addition, the organization garners approximately 300,000 site visits monthly â and helps to keep nearly all of its clients finding its way back.
“with more than a 70per cent return customer score, we continue to be one of the most popular companies in our market,” the guy stated.
Colourful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. holds high-end jewellery, but in addition keeps inventory freedom, particularly for internet based clients, Benji mentioned. The company sells countless free diamonds and valuable gemstones, but the crucial items are tailored jewelry projects.
“We hold a sizable selection of multicolor diamond and gem jewellery, with a few of the rarest tones ever observed,” the guy stated. “We are recognized well by our very own bread-and-butter items â yellowish diamond and green diamond involvement rings. However, we sell expensive jewelry of almost every tone, and valuable gemstones â such as sapphires, emeralds, and rubies. We sell precious jewelry crafted with colorless diamonds, also, but our knowledge is within the field of shade.”
For clients who have one thing at heart and want assist which makes it a real possibility, Leibish & Co. offers a “Design a” precious jewelry instrument, which Benji stated is actually their preferred item.
“Obviously, when shopping for a special part, men and women usually want specific stones and placing styles they have already dropped in deep love with,” the guy said. The “Design yours” tool enables clients to create an item using the stone, setting, and metal of their option.
“It allows these to deliver their unique ambitions your â with these expertise in artistry,” Benji told united states.
Accessories & brand new Online Tools in Store for Leibish & Co.
because it appears forward to tomorrow, Leibish & Co. is slowly changing toward higher-ticket products plus item range. The firm feels comfortable branching off to new product lines due to the devotion and passion it relates to finest the current projects.
“There is talked about launching a variety of accessories â particularly deluxe watches, handbags, and also pens,” Benji stated. “But we decided to wait until we initial perfected all of our major type of product, which can be diamonds.”
Leibish & Co. can researching to continue mastering the common internet site, too. A proven way it intends to enhance the online experience is through introducing enhanced reality functions, that’ll offer virtual customers more of an in-store knowledge.
As an organization having its sources in colorful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional business which views modification because the different, maybe not the guideline.